Technology Implementation and Change Management
Implementing new systems and managing change involves overcoming challenges such as resistance to change, communication issues, inadequate training, project scope creep, integration difficulties, insufficient leadership support, measurement and evaluation hurdles, time constraints, cost overruns, and user adoption barriers.
Whether you're implementing a new ERP system, upgrading your existing technology stack, or evaluating potential vendors, we provide the insights and support necessary for success. With over 18 years of experience in technology assessment, system implementation, and SOW execution and management, we offer expertise in:
Needs Assessment: Identify and prioritize your technology requirements to drive strategic goals.
Vendor Selection: Evaluate and choose the best vendors to meet your supply chain needs.
Technology Assessment: Assess current technologies and identify opportunities for enhancement.
Project Planning and Execution: Develop and execute detailed project plans to ensure successful technology implementation.
Strategic Training: Provide targeted training to equip your team with the skills needed for new technology.
Change Management: Guide your organization through the transition, ensuring smooth adoption and minimal disruption.
Success Stories
ERP Implementation for a prominent food chain with over 500 locations, I spearheaded the implementation of Infor CloudSuite and orchestrated the migration of 40+ legacy systems including functional and staff change management.
I spearheaded the design and implementation of a comprehensive supply chain system, customizing an inventory module that provided visibility for over 2,000 SKUs and managed $1.3 billion in spend across 35 distribution centers and over 400 suppliers. This initiative significantly enhanced visibility, leading to substantial cost reductions and procurement optimizations, particularly in critical categories such as protein, dairy, and bread.
As the supply chain technology advisor for a global restaurant chain with 2,000+ locations, I led the selection and implementation of a comprehensive supply chain system. Worked closely with major distributors such as Sysco and McLane, I oversaw system design, master data management, and customization to meet our extensive supply chain needs.
As the liaison between IT and SCM, I spearheaded the development of an enterprise-level automated cost of goods analytics and reporting for 350+ locations. This system included SKU-level drill-down capabilities, improving visibility and enabling leadership to identify cost-saving opportunities and adjust menus strategically. The automation reduced workload by 50% for three full-time employees, freeing them to focus on proactive cost analysis projects.